Strategic Service Management and Leadership in Service Business
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Strategic Service Management and Leadership in Service Business

Author: Richard Norman
SKU: 6281125010264

34,50 SAR Tax inclusive

Strategic Service Management and Leadership in Service Business offers a range of ideas. It is both holistic in approach and conceptualization, yet easy to understand and translate into action. It also offers an alternative perspective on services by refocusing attention from production and product to customer value creation.

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Obeikan Bookstore

Description

Book description:

  • Author's name: Richard Norman
    • Translation: عمرو الملاح
  • Number of pages: 367 pages
  • The subject of the book: Strategic Service Management and Leadership in Service Business

الكتب العلمية والمؤلفات للمؤلف ريتشارد نورمان:

  1. عن المذهب الإنساني

 

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Additional information

Weight 1 kg
Dimensions 20 x 20 x 20 x 20 cm
Author of the book

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