📦 Shipping and Delivery Policy

We at Dar Al-Zaman Bookstore are keen to provide the best shipping and delivery services to all our customers inside and outside the Kingdom of Saudi Arabia, through reliable shipping companies to ensure that your orders arrive quickly and safely.

🚚 First: Shipping within Saudi Arabia

All orders are shipped within Saudi Arabia through:

J&T Express

It is a certified company characterized by fast delivery and coverage of all regions and cities of the Kingdom.

Shipping time within Saudi Arabia

1 to 3 business days within major cities.

2 to 5 working days for other cities and governorates.

The duration may vary slightly depending on the customer's location or shipping companies' conditions.

Local shipping cost

The shipping cost is automatically calculated when the order is finalized within the cart.

Shipping charges may change based on the weight of the order or the customer's location.

🌍 II: International Shipping (for all countries)

All international orders are shipped via:

Aramex company

It is a leader in international shipping and provides global coverage with shipment traceability.

International shipping time

5 to 12 business days depending on the country and customs regulations.

Some countries may require additional time due to customs procedures or local restrictions.

International shipping cost

Fees are automatically calculated based on country and weight when the order is finalized.

Shipping charges do not include any customs fees or taxes specific to the customer's country and are fully borne by the customer.

📦 Order Processing

Orders are processed within 24-48 hours of payment confirmation.

Orders placed during weekends or holidays are processed on the first business day.

🔎 Shipment Tracking

After the order is shipped, a tracking number is sent to the customer via:

Email

or WhatsApp message
The shipment can be tracked directly through the companies' websites:

J&T: https://www.jtexpress.sa

Aramex: https://www.aramex.com

📌 Important Notes

Make sure your address and mobile number are correct to avoid delays.

If the shipment is not received due to an error in the address or the customer does not respond to the shipping company, the shipment will be returned and the customer will bear the cost of return and re-dispatch.

International orders may be subject to customs taxes depending on the laws of the customer's country.

📞 for inquiries and support

Our team is happy to serve you via:

✆ 0148366666

📱 WhatsApp: Number registered on the website

✉ Email: [email protected]